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Seven Types of Process Maps – Part II
Last week, we discussed three types of Process Maps: High-Level, Low-Level and Cross Functional or “Swim Lanes” Maps. This week we will take a closer look at Document Maps, and Activity or Value...
View ArticleTop Ten Quality Gurus
Many prominent figures have emerged within the quality field, but some have stood out as key figures of quality. Most have passed away, but their memory still lives on in the ideas, concepts, and...
View ArticleAre You Implementing ISO 9001 QMS in Your Company?
We have heard from several customers about the need for implementing ISO in their unique organizational settings. Based on this feedback, we are currently developing an ISO QMS implementation guide...
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Communication: the Most Important Tool in the Box
What’s in most organizations’ quality tool boxes? Ask a quality manager and they will cite you a host of examples, such as: Affinity diagrams The balanced scorecard Control charts Ishikawa, or...
View Article7 Keys to Developing Great Policies
Policies are most often rooted in undesired consequences. Something happens that shouldn’t — a door isn’t secure from the outside and someone gets in your building who doesn’t belong — and a policy...
View ArticleHow Are Lean and Six Sigma Similar?
I think of Lean and Six Sigma as having many similarities and differences. If you see waste happening, you can eliminate it. A lean visual factory helps us to remove obvious waste. Takt times help us...
View ArticleDo You Need Help with Your Quality Management System?
Developing an ISO 9001 Quality Management System (QMS) requires a lot of effort to create a system, change employee behavior (management and workers), and obtain the desired results. Many companies...
View ArticleSeven Ways to Increase Your Productivity at Work
Productivity experts have devised some simple methods to increase your productivity. They consist of either working harder or working smarter. Personally I like working smarter but sometimes I end up...
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Ten Simple Ways to Tell How Lean Your Company Is
A lot of companies are implementing lean systems to develop a lean competitive advantage, but then question if what they are doing is really lean. Some people think applying lean is like applying six...
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Seven Quality Tools for Process Improvement
There are seven common Quality Tools you can use to understand and improve processes during a process improvement event. Each tool helps you identify sources of variation and aids in the analysis,...
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